Privacy

legal conditions

Scope of application

Our business solutions apply to small, medium and large companies in Brazil, extending this service to international clients that have activities in Brazil. We want to introduce ourselves to these clients outside Brazil, so we developed an integrated portal in English www.accountingexpert.com.br which has translations in several languages, including Portuguese and works in relation to your browser language. You can also change your favorite language at the bottom of the page.. For access in Brazil we recommend access to the portal in Portuguese: www.eximiocontabil.com.br directly.

privacy policy

Counters are required by law to inform their clients of their policies regarding the privacy of customer information. This practice is called Professional Ethics by the Accounting Councils in Brazil and must be followed. Our accounting systems have the tools necessary to protect the confidentiality and security of customer information current and former, in order to protect your nonpublic personal information, we maintain physical, electronic, and procedural safeguards that comply with our professional standards. Because of these policies are not authorized to provide copies of all documents for the bankers and other third parties who may need the information without your written authorization.

The client declares to be aware of these legal terms and policies of EXÍMIO CONTÁBIL, attesting to their reading, including the content of the Frequently Asked Questions (FAQs) which are an integral part of this website.

Disclaimer

Liabilities depend on the contracted services so that every customer has different needs. Accountants can not be responsible for bad customer business administration, although they should guide their clients in writing of, on request or spontaneously when the trader realizes significant changes that are to be measured. Our team often include a limited liability clause in the service contract to insulate themselves from potential contractual damages that arise from a breach of contract. A limitation of liability is a lid on both the type of damage, available or available amount of damage. The damage can be direct, where the damage flows directly conduit contractor, or may be consequent, where the damage was a factor in the amount, but not necessarily the direct cause of the damage.

Satisfaction Guaranteed

Regarding our we give customers quality assurance of our services, what it means that, within a given contract period stipulated in writing (usually 30 days), If you are not satisfied with the our services, for any valid reason, they will not be charged. It is  security should be fixed in agreement with customers and will be exclusive, being that, after the period of 30 days the customer declares with satisfaction  contracted terms. Money Back Guarantee: We make it possible to return the contracted service values ​​and received if not executed, according to the contractual standard.

Customer support

Customer needs cannot be ignored! We understand the needs and interests of our customers for this reason we try to present them in advance, before these needs can generate a problem. Our support works “24/7”, that is, 24 hours and seven days a week via the Internet and Whatsapp and our business hours are 8:00 at 18:00, from second to sixth (Saturday by appointment). We want to have YOU as our customer, if you have any questions about our customer service, please feel free to contact us! We guarantee a response!

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